Account Security
Last updated
Last updated
Beyond basic private key management security, Tomo has an accounting system that protects your assets with our best effort.
A Tomo Telegram wallet is connected to your Telegram account. If you control your Telegram account, you can access your wallet from the Tomo Wallet bot @tomowalletbot. This social login feature reduces the complexity of your account management with different wallets and 2FA settings.
If malicious attackers can access your Telegram Account, we use a pay pin to verify that only you can use your asset in the wallet. The pay pin is a mandatory setting for using the Tomo Telegram wallet; please do not share it with anyone else.
The pay pin can only be tried five times per day, so you should have enough time to regain control of your Telegram account.
We strongly recommend setting up a backup email if you forget your pay pin or lose your Telegram account forever. In this case, you can connect with Tomo's Team, and we can use your backup email to verify you and help you claim your wallet case by case.
In the future, we will provide the feature of exporting private keys or seed phrases for experts to back up the private or manage your assets yourself. Please only do this if you clearly understand how to manage keys and what will happen if it gets leaked.