Privacy Policy
Tomo Wallet Privacy Policy
Tomo Wallet, operated by Tomo Inc. (hereinafter referred to as “we,” “us,” or “Tomo Wallet”), is a multi-chain cryptocurrency wallet platform that provides users with services, including cryptocurrency transactions, swaps, and more. This Privacy Policy outlines how we collect, use, and protect your personal information when you use Tomo Wallet and its services (“Services”).
By accessing and using Tomo Wallet, you agree to the terms outlined in this Privacy Policy. We may update this Privacy Policy from time to time, and the updated version will be posted on our platform. Any changes will be effective immediately upon being posted. Your continued use of Tomo Wallet after any updates constitutes your acceptance of the revised Privacy Policy.
If you do not accept this Privacy Policy, please refrain from using Tomo Wallet and its services.
I. Information We Collect
We collect the following types of information from you to provide and improve our Services. We are committed to protecting your privacy, and we collect personal data in a lawful, legitimate, and necessary manner. You are not required to provide certain information; however, failure to provide necessary information may affect your ability to use certain features of Tomo Wallet.
Below chart details the categories of Personal Data that we collect and have collected over the past 12 months.
Category of Personal Data
Description
Examples of Personal Data We Collect
Account Information
We collect basic account information such as your email address, username, and profile details from the respective service providers to create your wallet account.
Gmail, Twitter, Telegram, Apple ID, KakaoTalk
Transaction Information
We collect information related to your cryptocurrency transactions, including transaction history, wallet addresses, and related metadata from the blockchain system.
Transaction history, wallet addresses
Device and Usage Data
We collect data related to your device and how you interact with Tomo Wallet, including usage statistics, app interactions, and transaction activities.
Mobile device information, browser type, IP address
Security Information
We collect information for security purposes, such as device authentication data when you log in, including the use of biometrics if you choose to enable this feature.
Face or fingerprint recognition
II. Information we never collect
Your seed phrase and mnemonic phrase on Tomo Wallet are never stored or synchronized on our servers. We do not offer services to recover your wallet seed phrase or mnemonic phrase.
Additionally, when using specific features of Tomo Wallet, we will provide a clear reminder before collecting any personal information from you. We prioritize transparency and ensure your data privacy.
III. How We Use Your Information
We use your personal data to manage, provide, improve, and personalize our services while complying with our legal and regulatory obligations. Additionally, we may use this data to communicate with you about other products or services offered by Tomo Wallet and/or its partners, addressing any concerns or complaints you may have.
To Provide Services
• To facilitate cryptocurrency transactions, swaps, and related operations.
• To enable social login through Gmail, Twitter, Telegram, Apple ID, KakaoTalk, and other third-party services.
• To verify your identity and secure your account.
To Improve Services
• To conduct data analysis and internal research to improve the performance and user experience of Tomo Wallet.
• To send you important notices, updates, and notifications related to the Services, including updates to this Privacy Policy.
For Security
• To monitor, detect, and prevent security incidents and fraud and to maintain the safety and integrity of the Services.
• To ensure compliance with applicable laws, regulations, and our internal policies.
For Communication
• To respond to your inquiries, feedback, and customer support requests.
• To send you promotional information and updates related to new features, services, or other matters that may interest you.
IV. Account Information and Security
At Tomo Wallet, we prioritize the security of your account and personal data by using strong protection measures. When you log in with social media accounts (like Gmail, Twitter, Telegram, etc.), rest assured that we will not misuse your private information. We only use the data shared for providing our Services and ensure its confidentiality.
To protect your account, please use strong login credentials and log out after accessing your account. While we take steps to secure your data, no online method is completely risk-free.
We retain personal data as long as you have an active account or as needed to comply with legal obligations or resolve disputes. Some information may be kept in anonymous or aggregated form without identifying you.
V. How You Manage Your Information
Tomo Wallet gives you the ability to control and manage your personal information. You may:
Access and Modify Information
You can view and update your wallet information, including profile details, transaction history, and other personal data via the “Settings” section of the app.
Security Settings
In the “Security settings” section, you can enable or disable features like biometric authentication, Pay PIN, and backup email for added security.
Request Data Deletion
You can request to delete your personal information by contacting our support team. Upon such a request, we will remove your personal data from our systems, except as required for legal or business purposes.
VI. How We Protect Your Information
We take data security seriously and employ appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction.
Encryption
We use encryption protocols to safeguard your sensitive data, including transaction details, login information, and account data.
Access Controls
We restrict access to your personal information to only those employees and service providers who need it to perform their duties.
Monitoring and Auditing
We regularly monitor our systems and conduct security audits to ensure the integrity and confidentiality of your data.
VII. Sharing Your Information
Tomo will not release Personal Information to third parties except under the following conditions:
For Legal Compliance
We may share your personal information if required by law to comply with legal processes or to protect the rights, property, or safety of Tomo Wallet, its users, or others.
With Your Consent
We may share your information with third parties if you give us explicit consent to do so.
VIII. Third-Party Links and Websites
Tomo Wallet may contain links to third-party websites, dApps, or services. This Privacy Policy does not apply to these third-party services. We are not responsible for the privacy practices or content of third-party websites. You should review the privacy policies of these third parties before interacting with them.
IX. Children’s Privacy
Tomo Wallet is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible.
X. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our platform, and the updated version will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.
XI. Contact Us
If you have any questions or concerns about this Privacy Policy or the use of your personal information, please contact us: support@tomo.inc
By using Tomo Wallet, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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